Two-Factor Authentication

Two-factor authentication goes beyond the standard email/password combo to authenticate a user. When a user logs into your network, they will enter their email and password as standard, at that point they will be prompted enter an ‘authentication code’ This is where the two-factor authentication comes in. To get this code, the user will go to their phone and open the Google Authenticator app where a temporary code will be prompted to them. This code refreshes every 30 seconds so there is very little risk of someone re-using this code.

Setting Up Two-Factor Authentication

Before you finalize the set up two-factor authentication for your account, you need to download the Google Authenticator app on your phone, as this app will generate the authorization code for you. Use the following QR codes for the Google Play Store or the Apple App Store to download the app on your phone:

Once you have installed the app on your phone, you can complete the two-factor authentication setup. Using the QR code provided on the screen in your account and the Google Authenticator app on your phone, scan the QR code on the screen.

Once Google Authenticator scans the QR code, it will automatically generate an authentication code. You will then enter the six-digit code from the app into the Authenticator Code field in your account. Keep in mind that this value changes every 30 seconds so make sure you are entering in the current value displayed in the Authenticator app.

Enabling Two-Factor Authentication

By default, two-factor authentication is disabled for all users in your account. To enable two-factor authentication for your employees, go to Company > Customize Application > Application. Set the Two-Factor Authentication field to enabled and save. This will enable this setting for all employees in your network.

Enabling for Partners

To enable for all partners in your network, go to Company > Customize Application > Partners and set the Two-Factor Authentication setting to enabled. This will enable two-factor authentication for all partner accounts in your network.

Enabling for Advertisers

Go to Company > Customize Application > Advertisers. In here you can set the ‘Two-Factor Authentication’ setting to enabled and save. This will enable all advertiser accounts to require two-factor authentication to log in.

Enabling at the User Level

When you enable two-factor authentication at the network setting level for advertisers and partners, this will turn on this setting for all users inside each account. If you want to disable two-factor authentication for a specific user inside one of these accounts, you can do so by opening the partner/advertiser account and click on the user’s name. In that user’s profile, click “change”. Set to ‘Disabled’ and this will disable two-factor authentication for this user. Disabling two-factor authentication at the account level will disable for all user accounts in that account. From now on, you will need your phone around when you access your account since the Google Authenticator app is the only source to provide you with that authentication code each time to log in.

Considerations

  • A Google account is required to use this service
  • Each unique login you make requires you to provide an authentication code
  • If you lose or misplace your phone, contact our support team so we can assist you in accessing your account. If you are a partner or advertiser with login troubles, contact your network administrator.