FAQs & Troubleshooting

If you’re having some trouble working with TUNE, we’re here to help. We’ve put together some common solutions to your problems in the articles below.

Your Account

General account issues
Answer common questions about your TUNE account.
TUNE Account FAQ

Invoicing, payment & pricing
Answer common questions about paying for TUNE.
Billing Policies FAQ

Offers & Targeting

Clicks not matching up?
Work through these steps to identify and solve the problem.
Resolving Click Discrepancies

Tracking & Measurement

Tracking, attribution & postbacks
Answer common questions about tracking, attribution, and postbacks.
Conversion Tracking FAQ

Partners

Working with partners
Answer common questions about partners.
Partner FAQ

Reporting & Stats

Issues with reporting
Answer common questions about our various reports.
Reporting FAQ

Have Another Question?

Feel free to contact our support team for help with any other issues you encounter in TUNE.